Privacy Policy

Privacy Policy

Last Updated: 12/08/2021]

At TradeHorizon, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, platform, and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, and identity verification documents.

  • Financial Information: Payment details, wallet addresses, deposit/withdrawal records.

  • Technical Information: IP address, browser type, device information, and cookies.

  • Usage Information: Activities on the platform, referral data, and interactions with our services.

2. How We Use Your Information

We use your information to:

  • Create and manage your account.

  • Process deposits, withdrawals, and transactions.

  • Provide customer support and respond to inquiries.

  • Improve platform functionality and user experience.

  • Send updates, promotional offers, or security alerts.

  • Comply with legal and regulatory obligations.

3. Sharing of Information

We may share your information only in the following cases:

  • With service providers who help us operate the platform (e.g., payment processors).

  • With regulators or authorities when required by law.

  • To prevent fraud, unauthorized access, or other illegal activities.

  • With your consent, in cases where sharing is necessary.

We never sell your personal information to third parties.

4. Data Security

  • We use encryption, firewalls, and secure servers to protect your data.

  • Access to personal information is restricted to authorized personnel only.

  • While we take strong measures, no system is 100% secure; you use the platform at your own risk.

5. Cookies and Tracking

  • We use cookies and similar technologies to improve site functionality, analyze traffic, and personalize content.

  • You may disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Restrict or object to the processing of your information.

  • Withdraw consent for data usage at any time.

To exercise these rights, contact us at support@tradeshorizon.com.

7. Data Retention

  • We retain your information for as long as your account is active or as needed to comply with legal obligations.

  • Once no longer required, your data will be securely deleted or anonymized.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy, please contact us at:

Email: support@tradeshorizon.com
Website: www.tradeshorizon.com